Pengeluar Utama Eko-Produk
Soalan Lazim-Oceans Republic
Dapatkan Soalan Anda Dijawab
Adakah anda mempertimbangkan untuk membeli buluh, kelapa, rotan atau produk mesra alam lain dari Oceans Republic? Jika ya, maka anda mungkin mempunyai beberapa soalan. Untuk memastikan pengalaman anda bersama kami semudah dan sesenang mungkin, kami telah mengumpulkan Soalan Lazim tentang rangkaian produk mesra alam kami. Soalan Lazim kami memberikan jawapan kepada soalan yang paling kerap ditanya tentang buluh, kelapa, rotan dan produk mesra alam lain dari Oceans Republic. Kami harap anda mendapati mereka berguna. Jika pertanyaan anda tidak dijawab di sini, sila jangan teragak-agak untuk menghubungi kami untuk mendapatkan bantuan lanjut. Terima kasih kerana meluangkan masa melawat Oceans Republic! Kami berharap dapat membantu anda mencari produk mesra alam yang sempurna untuk keperluan anda.
Soalan Lazim Pembayaran dan Penghantaran
Apakah kaedah pembayaran anda?
Customers can pay through bank transfer or use payment gateway like Wise or PayPal to facilitate their payment process. We accept payment in three currencies: USD, Euro and VND so that you don't have to worry about the currency exchange rate. We are committed to providing our customers with the best payment experience and make sure that payment process is secure and hassle free. For any further questions regarding payment options, please contact us at support@oceansrepublic.org for assistance. We are here to help!
Adakah anda menghantar antarabangsay?
We offer international shipping via air and sea. For air shipping, we use FedEx to guarantee safe and timely delivery of your goods. Sea shipments are typically handled by FedEx Trade Networks or other logistics companies depending on the destination country. To find out more about our international shipping policies and prices, please contact our customer care team. We are committed to offering the best possible service for our customers no matter where they're located.
Adakah anda menawarkan penghantaran dari pintu ke pintu?
Yes, we offer door to door shipping. We provide a reliable and secure shipping solution that ensures your goods are delivered at their destination promptly and safely. Our experienced logistics partners will take care of all of the shipping involved in ensuring your shipment is safely transported from A to B. We also provide tracking information so you can easily keep track of the progress of your order. With our door to door shipping, you can rest assured that your goods will arrive on time and in perfect condition.
Bolehkah saya menguruskan penghantaran saya sendiri?
Yes, you can arrange your own shipping. There are a variety of services available to help make the process easier. You can use a freight forwarder to arrange for your goods to be picked up and shipped from our factory, or you can hire a third-party logistics provider to manage the entire process. No matter what type of service you choose, it is important to consider the time and cost involved in arranging your own shipping before making a commitment. Additionally, be sure to research the different options available and compare them to find the best choice for your needs.
Berapa lama masa yang diambil untuk pesanan saya sampai kepada saya?
The time it takes for your orders to reach you depends on the shipping option that you choose. If you select 'by air', your items will arrive in 4-5 days. On the other hand, if you opt for 'by sea' shipping, it can take up to 30-45 days for your orders to be delivered. To ensure faster delivery, we advise you to select the 'by air' shipping option. However, please keep in mind that there could be delays due to customs clearance or other factors. In such cases, shipping times may vary. If you have any queries regarding shipment of your orders, please feel free to reach out to our customer service team for assistance.
Bolehkah saya menjejaki pesanan saya?
Yes, tracking your order is easy. Once you have placed an order, we will send you the AWB (Air Waybill) or BOL (Bill of Lading) tracking number so you can easily check the status of your orders. You can track it directly on our logistic partner's website. We also offer a tracking notification service to ensure that you stay up to date with your order tracking. All tracking information is updated in real time and you can easily follow your orders from start to finish. With our tracking services, you can make sure that your goods get delivered on time, every time! If any issue arises, we are always here to help. Feel free to reach out to us anytime and we will be more than happy to assist you. Thank you for choosing us!
FAQ Produk Mesra Alam Oceans Republic
Apakah Produk Buluh?
Bamboo products are items made from bamboo, a sustainable and renewable resource. Bamboo is an incredibly versatile material which can be used to make a variety of products for the home, including furniture, kitchenware and tableware. Bamboo is also becoming increasibly popular in clothing, bedding and home décor. Bamboo is highly sustainable due to its fast growth rate and low water requirements, making it an ideal eco-friendly choice for many products.
Apakah Produk Kelapa?
Coconut products are items made from one of the world’s most versatile materials. Coconuts can be used to make anything from smoothie bowls and spatulas to candle holders, bathroom accessories. Coconut wood is strong yet lightweight, making it a great choice for both kitchenware and tableware – perfect for home or any space that needs a touch of tropical flair!
Apakah Produk Rotan?
Rattan products are items made from rattan - a natural material that has been used for centuries in various cultures. Rattan is a type of tropical palm that grows in the rainforest and is harvested for its long, flexible, yet durable stems. This material is then formed into furniture, baskets, trays and other items used in everyday life. Rattan products are perfect for both indoor and outdoor spaces as they look beautiful and provide extra seating or storage space.
Apakah Produk Buluh Lacquered?
Lacquered bamboo products are made from spun bamboo, that is produced using traditional lacquer techniques. In lacquering, the spun bamboo is covered with clay and sun dried then several layers of lacquer is put to create a protective layer and to make it waterproof. The lacquering process also gives lacquered bamboo a beautiful finish and a unique patina. Lacquered bamboo products are usually used for home decorations, furniture, accessories, and other decorative items.
Adakah anda membuat produk buluh yang disesuaikan?
At Oceans Republic, we offer custom bamboo products such as bamboo kitchenware, tableware, office furniture and other accessories. If you have any ideas or designs that you would like to share or if we can work together on your design ideas we will be happy to discuss this with you. Please contact our support team via Email or WhatsApp to discuss your design ideas and we will work with you to create your custom bamboo products. You can then sign a NDA with us and send in 3D files like CAD and STEP formats.
Adakah terdapat bayaran sampel untuk produk tersuai saya?
Custom bamboo products require a sample fee. The sample fee is 3 times the price, plus shipping. The sample fee will be refunded after you place an order. Contact our support team for more details about your request.
Bolehkah anda membuat produk buluh berlabel peribadi?
Yes, Oceans Republic does make private labeled products. We specialize in making bamboo items for your business and are more than happy to work with you to create the perfect product for your needs. We offer a wide range of products, including bamboo kitchenware, tableware, office furniture and other items that you may need. We can handle all aspects of production, depending on what works best for your company's needs.
Adakah produk eko anda mempunyai sebarang pensijilan?
We're proud to say that all of our food contact products have been tested by either SGS or TUV for safety and quality. For more information on our certification, visit our certification page from the menu.
Adakah gam dan cat yang digunakan dalam produk buluh selamat?
Yes, the glue and paint used in our products are safe. The glue that we use is food-grade and FDA approved, which is Titebond Premium. You can check the manufacturer's website for more details about the ingredients. The paint that we use is natural, and safe and made in Vietnam, its TUV approved. We care about our factory staff as well as our customers—we want everyone to be safe using our products!
Adakah mesin basuh pinggan mangkuk produk buluh selamat?
It is important to note that not all of our bamboo and eco products are dishwasher safe. We recommend handwashing with lukewarm water to keep your items in good condition.
FAQ Kilang Buluh Oceans Republic
Apakah barisan pengeluaran utama kilang buluh anda?
Oceans Republic bamboo factory is proud to produce bamboo products of the highest quality. Our bamboo production line begins with cutting and grinding, followed by steaming and drying. The bamboo is then given a perfect finish through polishing, before being packed ready for distribution. All these processes are done in-house with no subcontracting required, ensuring the highest quality bamboo products for our customers.
Berapakah jumlah ruang kilang buluh itu?
Oceans Republic bamboo products manufacturing facility is located in the heart of Hanoi, Vietnam. It covers a total area of 3000 square meters, which consists of several buildings, including a 100 sqm meeting room, 250 sqm workshops and 300 sqm warehouse. The bamboo factory is equipped with modern bamboo processing machines and tools that are necessary for the production of high-quality bamboo products. This factory has the capacity to produce bamboo products in bulk quantities, helping Oceans Republic to meet customer demand for bamboo products.
Apakah mesin berbeza yang digunakan untuk produk buluh di kilang anda?
Oceans Republic is a bamboo factory that produces bamboo products for daily use. With its advanced machines, Oceans Republic ensures the highest quality and longevity of bamboo products. The machinery used in bamboo production includes Laser Engraving Machine, Packing machine, toothbrush milling machine, bristle tufting machine, Saw machine, Lathe machine, Drilling machine, Grinding machine, Heavy duty polishing machine, Sanding Machine, Milling Machine, scrubber, Spray machine, Large cross cutter machine.
Berapakah jumlah kekuatan kakitangan di kilang buluh?
Oceans Republic bamboo factory employs a total of 51 staffs, coming from diverse backgrounds and communities. 5 of these staffs are QC personnel responsible for quality control, 38 are machine operators who ensure smooth production processes, and 4 are senior engineers that oversee operations. The remaining employees belong to the management and sales departments. At Oceans Republic bamboo factory, we are committed to creating a safe and diverse work environment. We hire staffs from all backgrounds and communities, including those of women and backward classes. Our employees benefit from equal opportunities while they contribute their skills and knowledge in bamboo production at our bamboo factory.
Adakah terdapat sebarang audit pembuatan dilakukan ke atas kilang buluh anda?
At Oceans Republic, we take quality seriously. Our bamboo factory has been audited by inspection teams from Vtrust on multiple occasions in order to meet the requirements of certain clients. Our factory is regularly checked for safety standards and the production process is closely monitored to ensure that our bamboo products are produced up to the highest quality. We believe in offering bamboo products of the best quality and are committed to providing a safe and secure manufacturing environment.
Bolehkah kami melawat kilang buluh anda sebelum memuktamadkan perjanjian itu?
At Oceans Republic, we understand that bamboo is a unique material with many applications, and as such it's important to inspect the factory before finalizing any deal. We are proud to offer our customers the opportunity to visit our bamboo factory, provided they have a valid employee ID or other proof of identity. We also take into account your company's background if you are a new startup, we need to verify certain information before allowing you entry for a factory visit. We invite businesses around the world to take this opportunity to experience firsthand the quality and craftsmanship behind Oceans Republic bamboo products. Visit us, and see for yourself why bamboo has become one of the most popular materials in today's world.