
자주 묻는 질문-Oceans Republic
귀하의 질문에 대한 답변을 얻으십시오
Oceans Republic에서 대나무, 코코넛, 등나무 또는 기타 친환경 제품 구매를 고려하고 있습니까? 그렇다면 몇 가지 질문이 있을 수 있습니다. 우리와 함께하는 경험을 가능한 한 쉽고 즐겁게 할 수 있도록 다양한 친환경 제품에 대한 FAQ를 정리했습니다. FAQ는 Oceans Republic의 대나무, 코코넛, 등나무 및 기타 친환경 제품에 대해 가장 자주 묻는 질문에 대한 답변을 제공합니다. 유용하게 사용하시길 바랍니다. 여기에서 질문에 대한 답변을 얻지 못한 경우 주저하지 말고 문의하여 추가 지원을 받으십시오. 오션스 리퍼블릭을 방문해 주셔서 감사합니다! 귀하의 필요에 맞는 완벽한 친환경 제품을 찾는 데 도움이 되기를 기대합니다.
FAQ 결제 및 배송

지불 방법은 무엇입니까?
Customers can pay through bank transfer or use payment gateway like Wise or PayPal to facilitate their payment process. We accept payment in three currencies: USD, Euro and VND so that you don't have to worry about the currency exchange rate. We are committed to providing our customers with the best payment experience and make sure that payment process is secure and hassle free. For any further questions regarding payment options, please contact us at support@oceansrepublic.org for assistance. We are here to help!

당신은 국제 배송와이?
We offer international shipping via air and sea. For air shipping, we use FedEx to guarantee safe and timely delivery of your goods. Sea shipments are typically handled by FedEx Trade Networks or other logistics companies depending on the destination country. To find out more about our international shipping policies and prices, please contact our customer care team. We are committed to offering the best possible service for our customers no matter where they're located.

호별 배송을 제공합니까?
Yes, we offer door to door shipping. We provide a reliable and secure shipping solution that ensures your goods are delivered at their destination promptly and safely. Our experienced logistics partners will take care of all of the shipping involved in ensuring your shipment is safely transported from A to B. We also provide tracking information so you can easily keep track of the progress of your order. With our door to door shipping, you can rest assured that your goods will arrive on time and in perfect condition.

내가 직접 배송을 준비할 수 있습니까?
Yes, you can arrange your own shipping. There are a variety of services available to help make the process easier. You can use a freight forwarder to arrange for your goods to be picked up and shipped from our factory, or you can hire a third-party logistics provider to manage the entire process. No matter what type of service you choose, it is important to consider the time and cost involved in arranging your own shipping before making a commitment. Additionally, be sure to research the different options available and compare them to find the best choice for your needs.

내 주문이 도착하는 데 얼마나 걸립니까?
The time it takes for your orders to reach you depends on the shipping option that you choose. If you select 'by air', your items will arrive in 4-5 days. On the other hand, if you opt for 'by sea' shipping, it can take up to 30-45 days for your orders to be delivered. To ensure faster delivery, we advise you to select the 'by air' shipping option. However, please keep in mind that there could be delays due to customs clearance or other factors. In such cases, shipping times may vary. If you have any queries regarding shipment of your orders, please feel free to reach out to our customer service team for assistance.

내 주문을 추적할 수 있습니까?
Yes, tracking your order is easy. Once you have placed an order, we will send you the AWB (Air Waybill) or BOL (Bill of Lading) tracking number so you can easily check the status of your orders. You can track it directly on our logistic partner's website. We also offer a tracking notification service to ensure that you stay up to date with your order tracking. All tracking information is updated in real time and you can easily follow your orders from start to finish. With our tracking services, you can make sure that your goods get delivered on time, every time! If any issue arises, we are always here to help. Feel free to reach out to us anytime and we will be more than happy to assist you. Thank you for choosing us!
자주 묻는 질문 Oceans Republic 친환경 제품
