Who we are
We are a leading manufacturer and exporter of eco-friendly, biodegradable, and sustainable products from Vietnam.
When visitors leave comments on the site we collect the data shown in the Get Quote form, we do not record the visitor’s IP address and browser, however, we have algorithms and to help spam detection.
Oceans Republic Company Limited reserves the right to all images and media on the website. Visitors to the website can download and extract any location data from images on the website, and mention our company name if they wish to upload it in any blog, website, or any written form.
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Whom we share your data with
We do not share your data with any marketing agencies or brokers. Your data is safe with us and deleted if no further communication.
How long do we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights do you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
If you are not entirely satisfied with your purchase, we're here to help, simply contact us to initiate a return within 30 days of your purchase.
To be eligible for a return and full refund, your item must be in the original packaging, unused, and in the same condition that you received it.
The customer is responsible for the return cost of the package unless the return is due to a fulfillment error. We recommended using a tracked service as the package remains the customer's responsibility until it has been delivered.
We only offer refunds to the original payment method used to place the order.
We do not currently offer exchanges as part of the returns policy.
There are certain situations where only partial refunds are granted, such as (if applicable) any item not being returned in its original condition, or is damaged or missing parts for reasons not due to our error.
In the unlikely event that you do not receive your order after the stated delivery timeframe, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.
In some cases of customers outside the territory of Vietnam, the return of goods will be done based on negotiation in each specific case like fault in manufacturing.
Goods damaged due to poor handling of logistics should be notified to us with damaged pictures of both goods and cartons. For legal liability claims where customers did not buy insurance, it's a set amount per the weight of the item or the invoice value, whichever is lesser (i.e. $0.50/lb) and no freight charges. Insurance on the other hand covers full value and all freight charges.
Purchase of Freight Insurance is the duty of the customer which is an extra fee on top of the freight charges and we should be advised or notified about it before we ship the cargo to the destination.
Terms of service
This website is operated by the Oceans Republic. Throughout the site, the terms “we”, “us” and “our” refer to Oceans Republic Company Limited. Oceans Republic offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
In no case shall the Oceans Republic, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
You agree to indemnify, defend and hold harmless Oceans Republic and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws Socialist Republic of Vietnam
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at.